Alison J. Harris

Librarian

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FLA Conference 2014

With the exception of completely losing my voice, I really enjoyed this year’s FLA Conference. It’s always exciting to see what other professionals all across the state are trying now in their own area. I also enjoyed both the opening and closing keynote speakers for this conference. Creating Social Media Customer Service Excellence, presented by Andrew Sanderbeck, agreed with a….

May 10, 2014 , Comment