With the exception of completely losing my voice, I really enjoyed this year’s FLA Conference. It’s always exciting to see what other professionals all across the state are trying now in their own area. I also enjoyed both the opening and closing keynote speakers for this conference. Creating Social Media Customer Service Excellence, presented by Andrew Sanderbeck, agreed with a….
Greetings! My name is Alison J. Harris and I’m a librarian at a public library in Florida. I enjoy learning about new technology. Read more about me.